me and you and everyone we know Tue, 25 Jan 2011 19:22:11 -0500 hourly 1 http://www.jonezy.org/blog/2008/03/31/what-went-well-what-didnt-go-well-what-can-i-try-next-time/comment-page-1/#comment-8401 Lisa Wed, 27 Jan 2010 03:05:28 +0000 http://www.jonezy.org/blog/?p=102#comment-8401 This is an excellent approach. I would put the biggest emphasis on "what went well' (which borrows from positive psychology) and go so far as to write down your answers each time you ask yourself these questions. It is also great to note what you do when things don't go well to get yourself back to feeling good. This way, the next time things aren't going well and you are feeling down/ less resilient (yes, there is always a next time) you can refer to what you did in previous times to help yourself get back on track. The idea is that over time, you will naturally be more resilient because you will know what do. This is an excellent approach. I would put the biggest emphasis on “what went well’ (which borrows from positive psychology) and go so far as to write down your answers each time you ask yourself these questions. It is also great to note what you do when things don’t go well to get yourself back to feeling good. This way, the next time things aren’t going well and you are feeling down/ less resilient (yes, there is always a next time) you can refer to what you did in previous times to help yourself get back on track. The idea is that over time, you will naturally be more resilient because you will know what do.

]]> http://www.jonezy.org/blog/2008/03/31/what-went-well-what-didnt-go-well-what-can-i-try-next-time/comment-page-1/#comment-6958   Learning from others by jonezy.org Wed, 02 Apr 2008 01:34:27 +0000 http://www.jonezy.org/blog/?p=102#comment-6958 [...] the vein of the last post (what went well, what didn’t go well, what can i try next time?), I decided to apply this exercise to a particularly bad customer service experience I had at the [...] [...] the vein of the last post (what went well, what didn’t go well, what can i try next time?), I decided to apply this exercise to a particularly bad customer service experience I had at the [...]

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